Warranty Terms:

1- Our warranty options include:

  • One year free replacement
  • Eighteen months free replacement
  • Four years warranty program, consisting of eighteen months of free replacement and thirty months of proration

2- A valid proof of purchase, such as a receipt or order confirmation, is required to claim warranty coverage.

3- The warranty does not cover damages caused by fire, gasoline, or oil exposure, abuse, improper use of the product, or using a battery with a smaller capacity than recommended for the vehicle.

4- Any shipping damage to the product must be reported within one week of receipt to be eligible for warranty coverage. This includes visible damage to the packaging or product upon delivery. Please inspect your shipment promptly upon receipt and contact our customer service team immediately if any damage is observed. Failure to report shipping damage within the specified time frame may result in the denial of warranty coverage for the damaged items.

5- If you receive the wrong product or an incorrect quantity, we will cover the shipping costs for the return and send the correct items promptly.

6- Our replacement policy is outlined as follows: 

  • Contact customer service to initiate the replacement process.
  • Obtain a return code from customer service.
  • Pack the item securely and pay for the shipping.
  • Upon receipt of the returned item, we will fully charge and test it over a 48-hour period.
  • Following testing, if the product is found defective, we will replace it as per our warranty terms
  • Within 30 days of purchase, we will cover the shipping costs for replacements.

Please note that all replacement requests are subject to review and approval. We reserve the right to deny replacement requests that do not meet the specified criteria. For further assistance or inquiries regarding replacements, please contact our customer service team.

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